RETURN POLICY
A 30 day hassle-free guarantee: If the device is defective, it will be replaced free of charge (Guarantee void if modifications/repairs are performed by anyone except AMFELTEC Corp.)
Before you return products
Most product problems can be resolved with an email to technical support (support@amfeltec.com). In the event that technical support cannot correct the problem, you will need to obtain a valid Return Merchandise Authorization (RMA) number.
- The return period starts on the day the product was received.
- Shipping and handling charges are NOT refundable.
- You must have your invoice number available.
No returns will be accepted without a valid RMA number!
Condition for returned products
- Your returned package must contain all original materials, including boxes, cables, disks, manuals and registration forms.
- Please do not write on the original manufacture label or packaging.
- Include a copy of your invoice and RMA number with the returned package.
- Returns may be rejected if the product has been damaged during shipment.
Restocking fee and rejected returns
- A 10% restocking fee will apply for all returned products.
- A restocking fee will apply to all products returned due to the customer's refusal to pay duties or taxes or if the board is returned for reasons other than defects.
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